Frequently Asked Questions
Everything you need to know about your Säker shopping experience.
What is the standard shipping timeframe?
We offer carbon-neutral shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I initiate a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
Where are Säker garments manufactured?
We partner with ethical factories in Portugal and Italy that prioritize fair wages and sustainable production methods. You can find specific origin details on each individual product page.
Which payment methods do you accept?
Säker accepts all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Klarna.
How should I care for my Säker items?
To maintain the longevity of our fabrics, we recommend washing in cold water and hanging to dry. Detailed care instructions are printed on the internal label of every garment.